Customer Success Specialist

Are you or someone you know tired of the same routine in real estate administration or property management? Looking for a fresh, exciting challenge? The next big opportunity might be just around the corner!

This company is revolutionizing the real estate industry with its cutting-edge, cloud-based payments platform. Agents are empowered to boost their cash flow and offer clients flexible payment options, including deferring marketing costs until settlement. For those ready to join a game-changing team, this is the place to be.



THE PERKS

• A permanent, full-time role offering stability and growth opportunities.
• Enjoy a consistent Monday to Friday schedule, 9am-5pm - no weekends!
• Work from a vibrant Pyrmont office in a dynamic and collaborative environment.
• Opportunity to join a dynamic, innovative team making a significant impact in the real estate industry.
• Full training and onboarding provided to set you up for success.

THE POSITION
As their Team Assistant, you will be at the heart of customer interactions, managing inquiries via phone and email. You will collaborate closely with your Team Leader to maintain smooth operations and ensure top-tier service.

• Deliver exceptional customer support by answering phones and responding to emails.
• Build and nurture key relationships to maximize funding potential.
• Assist with the onboarding of new clients, ensuring they are set up for success.
• Troubleshoot and resolve inquiries related to payment requests, ensuring smooth and efficient transactions.
• Maintain and update operational procedures to keep the business sharp.

THE PERSON


The ideal candidate for the Team Assistant role will:

• Have experience in the real estate industry, whether in administrative support or property management.
• Be tech-savvy, with the ability to quickly learn and navigate multiple platforms.
• Demonstrate a strong focus on customer service, coupled with a stellar work ethic.
• Show impeccable attention to detail and excel at multitasking.
• Remain calm under pressure, with outstanding written and verbal communication skills.
• Be adaptable, capable of working independently, and thrive in a team environment.
• Identify and suggest process improvements to enhance customer experience.
• Feel confident conducting online training sessions with clients.

If this sounds like the perfect next step in your career, apply today to join a fast-paced, innovative environment. The company is eager to find the right individual to achieve great things together!

Note, this job is exclusive to P3 Recruitment.



Apply in Strict Confidence

Submit your CV by hitting APPLY NOW or contact:



Bianca Piras

Email: bianca@p3recruitment.com.au

Mobile: 0434 376 835



For a quicker response, please text or call. We're available outside of business hours! No CV? No problem! We're happy to have a confidential discussion with you regardless. Rest assured; we will never inform your employer that you're exploring new opportunities.



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